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HIV Counseling and Testing
Client Satisfaction Survey
NOTE: This survey should only be completed by clients who did not complete the hard copy survey and who opted to take the online survey.
Please provide the following information:
Client Unique Identification Code:
Date Tested:
Your Gender (Male or Female):
Your Age:
Additional information:
What is your primary ethnic/cultural/racial background?
American Ind./AK Native
Asian
Black/African American
Native HI/Pac. Islander
White
Don't Know
Declined
How did you find out about HIV Counseling and Testing at Face to Face Enrichment Center (Face to Face)?
Referral Agency
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Word of Mouth
Other
When thinking about the HIV testing session you recently completed, how satisfied were you with the expertise/knowledge of your counselor?
Very satisfied
Somewhat satisfied
Neutral
Unsatisfied
Very unsatisfied
When thinking about the HIV testing session you recently completed, how satisfied were you with the pleasantness/friendliness of your counselor?
Very satisfied
Somewhat satisfied
Neutral
Unsatisfied
Very unsatisfied
For you personally, how important is it to try/use the risk reduction strategies identified during the counseling session as a method of increasing your sexual health and safety?
Very important to me
Somewhat important to me
Neutral
Not important to me
Not at all important to me
Please rate your overall testing experience with Face to Face?
Excellent
Good
Average
Fair
Poor
Not applicable
How likely is it that you would refer Face to Face's HIV testing services to a friend and/or partner?
Very likely
Somewhat likely
Neutral
Unlikely
Very unlikely